Have you noticed that most of the newer 35mm DSLR cameras with USB3-tethered connectivity can be a pain at times (especially when you are trying to run further than 15 feet)? Yeah, we have too, but we can also help you out with that. Check out our tips below to help you stay tethered while shooting.
First, when shooting tethered in C1 Pro, make sure to check you camera connection setting in the Preferences. This is not really just a USB3-related issue, but it’s still good to keep in mind. Those settings can be found here, second down from the top in menu bar when clicking on Capture One 9:
Select Preference then choose the Capture tab from the top bar.
Do you see the provider’s section? This section is pretty handy because the connection code behind 35mm DSLRs is different from Canon, Nikon and Sony cameras. Also, what’s needed to make one run can actually impede another’s ability to connect. It’s best to disable the cameras you are not using and only enable the camera you currently have tethered. You will need to restart the software after checking / unchecking boxes, but this will help you if you are having frequent disconnects.
This next one is going to sound simple, and also not exactly specific to USB3, but a tether lock of any type can save your day. While MFDBs have longer plug ends and fit snugly and securely, cables for DSLRs wiggle more than a toddler who has consumed too much sugar. Using either a factory tether lock (if available/usable with cable type) or a tether lock/block that screws to the bottom will help cut down the amount of dropped signals due to a moving cable. All of our DSLR camera kits come default with a tether lock.
Most new USB3-equipped 35mm DSLR cameras ship with about a 3-6 foot tether cable from the manufacturer. While this is never enough to tether, adding an active extension to this length of cable offers a fairly stable tether connection. Things tend to get a little trickier when you start using 15 foot tether cables with active extension cables. This is most evident on the Canon 5DS / R and 1Dx MkII, but also affects the Nikon D800/810 family. While this can be vexing, there is a solution: more power. Adding in a device to help boost power across those 30 feet of cable generally solves connectivity issues.
We carry two devices that can help make that happen for you. The first is our studio/location power go-to: The Thunderbolt Dock. Connecting to your computer via Thunderbolt and powered via AC, the dock adds extra ports and supplies two powered USB3 ports, these help maintain power and communication over distance.
Our next item available is the Tether Tools TetherBoost Core Controller. This little unit can work power via AC in studio / location with juice or via a battery pack when you’re mobile.
There are other options out there, and we are always adding more items that we find reliable. So always give us a shout and we will offer advice on getting the best connection for your shooting situation.